Yes, Michelle Brown, there IS a Santa Claus

So, what have we learned today?

• We've learned that, even with 4 drafts, the newsletter can still have a mistake.
• We've learned that it's cool when customers want to see you in person.
• We've learned that if they make enough noise, they get their way.
• We've learned that, because of that noise, I'm going to Nashville this weekend.
• We've learned that Rachel has some WAY cool customers.
• We've learned that me, in third person, is annoying.
• We've learned that Southwest Airlines still rocks.
• We've learned that the roads are still bad.
• We've learned that -2 is miserable.
• We've learned that a -15 wind chill is worse.

See? We learned something today!